About the role

The Learning and Programme Delivery Assistant plays a critical role in the Arts, Culture, and Lifelong Learning (ACLL) Team, ensuring that our library programmes and experiences meet the needs of our communities. You will be working with the ACLL whānau who are committed to serving Selwyn communities and making a difference across its Selwyn Libraries network. Our team have diverse backgrounds and bring themselves, their interests, and passion to their mahi.

This role delivers frontline customer service, with a focus on delivering learning opportunities.

You will be responsible for:

• Customer service
• Library programme coordination
• Resourcing and Promotion
• Programme delivery for all ages, including preschool programming
• Supporting the community with accessing services (e.g. Heartland Services)
• Creating and maintaining community stakeholder relationships

This opportunity is a great chance for someone already working in a community setting or libraries to step up into a new role, or someone wanting to make a change to a new career.

With our team you'll have the opportunity to help deliver one of the most dynamic public library services in Aotearoa alongside a team of talented professionals who are passionate about what they do.

Our sites offer dynamic public library services, council services (e.g. rates, dog registration), and government services (e.g. Inland Revenue). No two days are the same, and full training will be provided.

This role is a full-time permanent role, Tuesday to Saturday, 8:45am - 5:15pm.
Tuesday to Friday based at Leeston Library & Service Centre*
And Saturday based at either Leeston Library & Service Centre or Darfield Library & Service Centre*

*While your home base will be as stated above, you will be required from time to time to work from other facilities across the district - Te Ara Ātea, Lincoln Library and Service Centre, Leeston Library & Service Centre, and Darfield Library & Service Centre.

We value the safety of our young people - all appointments will be subject to a satisfactory police vetting safety or Ministry of Justice check.

About you

The ideal candidate will have strong customer service experience, excellent communication skills, a positive can-do approach, a good understanding of Te Ao Māori and a demonstrated commitment to upholding Te Tiriti o Waitangi.

• Minimum of three years in the GLAM (Galleries, Library, Archive, Museum) sector, customer service or learning environment
• High level of digital literacy
• Programme, training or other similar delivery
• Knowledge of education library resources and information retrieval
• Ability to relate well to people of all age groups and learning abilities, including understanding and adapting to individual learning styles
• Strong customer service focus with high quality skills
• First Aid Certificate
• A full New Zealand driver's licence (unrestricted private motor vehicle) and be a confident driver
• Tertiary qualification level 5 and above

About our team culture
At Selwyn Libraries, we're more than just a team — we're a whānau. We come from diverse backgrounds and bring our unique experiences, interests, and passions to our mahi. We support each other, celebrate our wins, and work together to create welcoming, inclusive spaces for our communities. We believe in continuous learning, sharing knowledge, and lifting each other up. If you're looking for a role where you can grow, lead, and make a real difference, you'll feel right at home here.

We believe that diversity of backgrounds, experiences, and perspectives makes us stronger. We are committed to creating a workplace that is inclusive and welcoming to all individuals. We encourage applications from people of all races, ethnicities, genders, sexual orientations, abilities, and backgrounds. If you meet many of the qualifications but not all, we still encourage you to apply — your unique perspective is valuable to us.

What we can offer

• Great work-life balance with flexibility
• Career coaching and development
• Wellbeing and volunteer leave
• Life insurance
• Up to Three days paid leave between Christmas and New Year
• Two weeks paid Partners Leave
• Sick leave from day one
• Continued KiwiSaver contributions during savings suspension
• Discounts with local and national businesses

About us

Selwyn is one of the fastest-growing districts in New Zealand. We have a fantastic quality of life, great communities, and a thriving economy. Our Council works actively with residents to provide the services and facilities that help our communities to thrive and grow.

Our head office is based in Rolleston (only 25km from Christchurch), which offers an enviable family lifestyle, outstanding local facilities and an easy drive to the ski fields, rivers and hills that make up Canterbury's stunning landscape.

Our values are important to us and represent the way we work: · Be a good human · Be brave - Think differently · Better together- Make it happen for Selwyn.

We honour Te Tiriti o Waitangi and we are committed to working with our Treaty partner to deliver on our obligations under Te Tiriti o Waitangi.

Applications will be reviewed as they are received, and interviews may take place prior to the close date. This means we reserve the right to close a job advert before the advertised close date.